Frequently Asked Questions
Find answers to common questions about your BlackRabbit experience
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At BlackRabbit, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fabrics as part of our commitment to conscious fashion.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page.
How should I care for my BlackRabbit garments?
Care instructions are printed on the internal label of each garment. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.